Terms of service

Terms of Service

Welcome to Ltdaccessories. These Terms of Service govern your use of our website at https://ltdaccessories.com/ and your purchase of products from us. By using our website and placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. General Information

Store Name: Ltdaccessories

Legal Company: KITCHEN ACCESSORIES LTD

Company Registration Number: 15355181

Business Address: 129 Stifford Road, South Ockendon, England, RM15 6EP

Contact Email: support@ltdaccessories.com

Contact Phone: +44 7446 371844

2. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you should not use this website or place an order.

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

3. Orders and Acceptance

All orders placed through this website are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

When you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order. Order acceptance occurs when we dispatch the product(s) to you.

4. Pricing and Payment

Product prices are displayed on our website and are subject to change without notice. The price charged for your order will be the price displayed at the time you place your order.

We take reasonable care to ensure that pricing information is accurate. However, if an error occurs and we discover a pricing error after you have placed an order, we will contact you to discuss the matter.

Payment is due at the time of order placement. Your order will not be processed until payment has been received and confirmed.

5. Product Descriptions and Availability

We make every effort to ensure that product descriptions, images, and specifications on our website are accurate and up to date. However, we do not warrant that product descriptions or other content on this website are error-free.

Product availability is subject to change without notice. If an item you have ordered is out of stock, we will contact you to inform you of the situation and discuss alternative options, including cancellation or substitution.

6. Shipping and Delivery

Our shipping terms are outlined in detail in our Shipping Policy. In summary:

  • Handling Time: 1–2 business days

  • Transit Time: 2–3 business days

  • Total Estimated Delivery Time: 3–5 business days

We strive to meet our delivery estimates, but we are not liable for delays caused by circumstances beyond our control, including but not limited to postal service disruptions, weather events, or public holidays.

7. Returns and Refunds

Our return and refund policy is detailed in our Refund Policy. In summary:

  • Returns are accepted for defective and non-defective products.

  • The return window is 30 days from the date of delivery.

  • Products must be returned in new condition.

  • Return labels are provided free of charge.

  • There is no restocking fee.

  • Exchanges are accepted.

  • Refunds are processed within 7 days of receiving the return.

8. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, and software, is the property of KITCHEN ACCESSORIES LTD or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or use any content on this website without our prior written consent.

9. User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose.

  • Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable.

  • Interfere with the operation of the website or attempt to gain unauthorised access to any part of the website.

  • Use the website to transmit viruses, malware, or other harmful code.

  • Engage in any activity that could damage, disable, or impair the website or interfere with any other user's use of the website.

10. Limitation of Liability

To the fullest extent permitted by law, KITCHEN ACCESSORIES LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or your purchase of products from us.

Our total liability to you for any claim arising out of or relating to these Terms of Service or your use of this website shall not exceed the total amount paid by you for the products that are the subject of the claim.

Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless KITCHEN ACCESSORIES LTD, its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses arising out of or relating to your use of this website, your violation of these Terms of Service, or your violation of any rights of any third party.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or relating to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and KITCHEN ACCESSORIES LTD regarding your use of this website and your purchase of products.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@ltdaccessories.com

  • Phone: +44 7446 371844

  • Address: 129 Stifford Road, South Ockendon, England, RM15 6EP