FAQ

Frequently Asked Questions

Where do you deliver?

We currently deliver within the United Kingdom only.

How much is delivery?

Standard delivery is free on all orders.

When will my order arrive?

Orders are handled within 1–2 business days and delivery normally takes 2–3 business days after dispatch. Estimated total delivery time is 3–5 business days.

Can I return an item?

Yes. We accept returns for defective and non-defective items within 30 days of delivery, provided the item is unused and in new condition.

Is return shipping free?

Yes. Once your return is approved, we provide a free return label.

When will I receive my refund?

Refunds are processed to the original payment method within 7 days after we receive and inspect the returned item.

Can I exchange an item?

Yes, exchanges are accepted.

How can I contact you?

Email us at support@ltdaccessories.com or call +44 7446 371844.

Support hours: Monday–Friday 9:00 AM–6:00 PM; Saturday 10:00 AM–4:00 PM; Sunday closed.